Property setup

Before you take your first booking, it helps to understand how Aurora is organised. Four simple concepts — property, room types, rooms and rate plans — describe your whole hotel, and everything else builds on them.

The four building blocks

Property

Your hotel itself — for example Aurora Grand Manila. It holds your name, address, currency and the default settings everything else inherits.

Room types

A category of room that you sell as one product — Standard King, Deluxe Suite, Executive Suite. Guests book a room type, not a specific room. Each type has a short code (STD, DLX, STE).

Rooms

The physical units inside a room type — Room 101, Room 102, each on a floor. Aurora assigns a real room to a reservation at check-in. Rooms also carry a housekeeping status.

Rate plans

The price (and conditions) for a room type — for example a Best Available Rate or a Non-refundable plan. A reservation pairs one room type with one rate plan to get its nightly price.

How they relate

Think of it as a nesting hierarchy, with rate plans pricing the room types:

  • 🏨 Property — Aurora Grand Manila
  • 🛏️ Room type — Standard King (STD)
  • 🚪 Room 101 · Room 102 · Room 103 …
  • 🏷️ priced by → Best Available Rate, Non-refundable
  • 🛏️ Room type — Deluxe Suite (DLX)
  • 🚪 Room 201 · Room 202 · Room 203 …

A practical way to read it: a guest books a room type on a rate plan for a set of dates; at check-in Aurora puts them in a specific room of that type. That's why the calendar groups rooms under their room type, and why new bookings can sit "unassigned" until you give them a room.

Expected result

Once your room types, rooms and rate plans exist, every other screen makes sense: the calendar lists rooms by type, the rate grid prices each type, and reservations let you pick a type and a plan.

Good to know: the exact location of these settings can vary by plan and role. If you can't see a setup option, an owner or admin may need to grant access — see Team & roles.

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