Settings & admin
Team & roles
Give every team member their own login with the right level of access. Roles keep things simple and safe: front-desk staff run the desk, housekeepers see the room board, and only owners and managers touch pricing and settings.
Add a team member
- 1Open Settings → Team. Go to Settings and select the Team tab.
- 2Invite the person. Enter their name and email to send an invitation.
- 3Choose their role. Pick Owner, Manager, Front desk or Housekeeping based on what they need to do.
- 4Send the invite. They get an email to set a password and sign in.
What each role can do
Full access to everything — reservations, rates, the channel manager, reports, billing, property settings and team management. Best for the property owner or a single super-admin.
Runs day-to-day operations: reservations, rates and availability, the channel manager, housekeeping and reports. Can manage most settings but not ownership-level controls.
Handles guests: create, modify and cancel reservations, check guests in and out, and view the calendar. Doesn’t change pricing or settings.
Sees the room status board and updates rooms as clean, dirty or inspected — typically from a phone. Focused on rooms, nothing financial.
Give each person only the role they need. It keeps your rates and settings safe, and it makes Aurora simpler for them to use.
Each team member can sign in with their own account and sees exactly the tools their role allows — front desk runs reservations, housekeeping updates rooms, and pricing and settings stay with owners and managers.